Book a tech in minutes
for same-day service

Let's say you have a CAT 336 excavator that just went down. Normally, you'd call the dealer and wait days — or weeks — for a technician. Heave lets you go online, view multiple insured and trained heavy equipment technicians close to you, pick who you want, and get them on site that day. That's what we do every day.

Our customers include large contractors in utilities, heavy civil construction, excavation, and site preparation — typically fleets of 100+ machines frustrated by slow dealer response times. We also work with national rental companies and some dealerships.

Our core markets are FL, TX, TN, GA, NC, LA, OK, AL, OH, IN, IL, and PA. We have technicians in 44 states and are rapidly expanding to become the nationwide service provider for all equipment brands.

Our technicians specialize in a wide range of repairs on earthmoving equipment — excavators, bulldozers, loaders, and more — from brands like CAT, John Deere, Komatsu, and 250+ others. Typical repairs include DEF/regen issues, hydraulic and electrical repairs, PM service, welding, line boring, and more.

Download the Heave mobile app or go to app.heaveapp.com. Once you're signed in, set your machine's location, select the make and model, describe the issue, and book a technician. The whole process takes a few minutes.

Once you submit a request, you'll see profiles of available technicians in your area. You can review their experience, qualifications, skills, customer ratings and reviews, hourly rates, availability, and more. You choose who works on your machine — and why.

Yes. Once you book a technician you can use the in-app chat to communicate, ask questions, and get real-time updates on the job's progress.

We can handle third-party warranty work, but not OEM warranties at this time.

Many customers order parts from their local dealer on their own account as usual. Upon request, Heave can source and buy the parts for a small markup.

Our technicians are experienced, independent professionals who own their own service trucks, tools, and diagnostic software. Many are former OEM/dealer technicians who have chosen the independence of running their own businesses.

We require technicians to have their own service truck, tools and diagnostic software, and a minimum of $1 million in general liability insurance. They also go through an onboarding process where we assess their skill levels across multiple disciplines.

They are independent contractors. This means they have the flexibility to set their own schedules, choose the jobs they take, set their own rates, and manage their own businesses within the Heave network.

No. There are no subscription costs or hidden fees. You only pay when a service has been completed — invoiced per job.

After a job is completed, Heave sends a single invoice with net 30-day payment terms. The amount includes the technician's rate and all applicable fees — our 22% service markup is shown upfront at the time of booking, no surprises. No matter how many technicians you book, Heave remains your single vendor.

Your satisfaction is guaranteed. Your first job comes with a 100% money-back guarantee — try us with complete confidence. After that, all work is covered by our 500-hour or 90-day warranty. Dedicated Account Executives in our core markets follow up to ensure your satisfaction.